Returns & Exchanges

At Pokka Pens, we want you to be fully satisfied with your pocketable writing instruments. If you are not completely happy with your purchase, you may return or exchange your items within 30 days of delivery.

1

Initiate Your Request

Contact our support team with your order number and details regarding the items you wish to return or exchange.

2

Prepare the Package

Securely pack the pens in their original packaging to ensure they are protected from damage during transit.

3

Ship the Items

Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

4

Receive Refund or Exchange

Once we receive and inspect your return, we will process your refund to the original payment method or ship out your replacement pens within 5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing